Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with original packaging and proof of purchase.

To start a return, contact us at info@tapeunlimited.com. Returns should be sent to: Tape Unlimited, 418 Pearl Rd, Brunswick, OH 44212.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

Exceptions / non-returnable items

Custom or special-order products, hazardous materials, flammable liquids, gases, sale items, and gift cards are not eligible for return. Contact us if you have questions about a specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Your item must be in the same condition that you received it, unused, with original packaging and proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, contact us at info@tapeunlimited.com.